Effective Date: 1 September 2026
Last Updated: 1 September 2026
Welcome to Flowi, provided by Ai Flowi (“Flowi”, “we”, “us”, or “our”). These Terms of Service (“Terms”) govern your access to and use of the Flowi website, software platform, workflow automation services, integrations, APIs, applications, and related services (collectively, the “Services”).
By accessing or using the Services, creating an account, or connecting a third-party service such as Google to Flowi, you agree to these Terms. If you do not agree to these Terms, you must not use the Services.
1. About Flowi
Flowi is a workflow automation and artificial intelligence platform that enables users to create, configure, execute, and manage automated workflows and connect those workflows with third-party applications and services.
Depending on the features selected by a user, Flowi may allow users to connect services such as Google Sheets, Google Drive, Google Docs, Google Slides, Google Calendar, Google Contacts and other supported third-party services.
Flowi is an independent service and is not owned, operated, sponsored, or endorsed by Google LLC.
2. Eligibility and User Accounts
You must provide accurate and current information when creating or maintaining a Flowi account.
You are responsible for maintaining the confidentiality and security of your Flowi account and for activities performed through your account.
You must promptly notify us if you believe that your account, credentials, integrations, or connected third-party services have been accessed without authorization.
If you use Flowi on behalf of a company, organization, school, or other entity, you represent that you have authority to accept these Terms on behalf of that entity.
3. Use of the Services
You may use Flowi only for lawful purposes and in accordance with these Terms.
You are responsible for the workflows, configurations, instructions, prompts, data, files, integrations, automated actions, and other content you create or cause Flowi to process.
You must review and test workflows before relying on them for business-critical, financial, legal, regulatory, accounting, human resources, customer communication, or other important activities.
Automation may produce unexpected results because of incorrect configuration, third-party API changes, network failures, AI-generated output, unavailable services, incomplete data, or other technical conditions.
Flowi does not guarantee that every workflow will execute without interruption or error.
4. Google Account Connections and Google OAuth
Flowi may allow you to connect your Google Account through Google OAuth 2.0.
When you select Connect Google, you will be redirected to Google’s authorization service and will be shown the permissions requested by Flowi. You decide whether to grant those permissions.
Flowi does not request or receive your Google Account password through the Google OAuth authorization process.
Flowi will only request Google permissions that are reasonably necessary to provide features selected or requested by you. Where technically appropriate, Flowi may request additional permissions when you enable additional Google-related functionality instead of requesting all permissions at the time of your initial connection.
Google requires OAuth applications to request the minimum scopes necessary for their functionality. Flowi intends to follow this principle when requesting access to Google services.
5. Google API Services and Google User Data
Flowi’s use and transfer of information received from Google APIs will comply with the applicable Google API Services User Data Policy, including applicable Limited Use requirements.
Google user data accessed through Flowi will only be used as necessary to provide or improve user-facing features that you knowingly request or enable.
For example, depending on the permissions you provide and the workflow you configure, Flowi may process Google data for purposes such as reading or updating a spreadsheet, creating or editing a document, storing or retrieving a file, creating a presentation, creating or updating a calendar event, creating a meeting link, or accessing contacts.
Flowi will not sell Google user data.
Flowi will not use Google user data for advertising purposes.
Flowi will not use Google user data for purposes unrelated to the functionality requested or authorized by the user.
Where an AI model or AI-powered feature processes Google user data, such processing will be limited to providing the user-requested feature and will be subject to our Privacy Policy, applicable user consent requirements, and applicable Google API policies.
Our Privacy Policy provides further information regarding how Flowi accesses, uses, processes, stores, transfers, shares, protects, and deletes information obtained through Google APIs.
Google specifically requires OAuth applications’ published privacy policies to explain how Google user data is accessed, used, stored and/or shared.
6. Authorization Credentials and Tokens
When you authorize Flowi to access a third-party service, that service may provide Flowi with authorization credentials such as access tokens or refresh tokens.
Flowi may store such authorization credentials where reasonably necessary to maintain your connection and execute workflows that you have authorized, including workflows that execute when you are not actively using Flowi.
We use reasonable technical and organizational safeguards designed to protect authorization credentials and connected-account information.
We do not intentionally disclose your Google OAuth credentials to unrelated third parties.
Developers, workflow creators, custom components, extensions, or other users must not attempt to obtain, expose, copy, export, intercept, or misuse another user’s OAuth credentials or authorization tokens.
7. Revoking Google Access
You may disconnect your Google Account from Flowi where the relevant connection-management functionality is available.
You may also revoke Flowi’s access through the security or third-party access settings of your Google Account.
After authorization is revoked, workflows that depend on the revoked Google permissions may stop functioning.
Revoking access does not necessarily remove information that was legitimately processed before the revocation where retention is required for security, legal compliance, transaction records, backups, dispute resolution, or other legitimate purposes described in our Privacy Policy.
8. User Data and Content
You retain ownership of the data, files, documents, workflow content, prompts, instructions, and other material that you submit to or process through Flowi, subject to any rights belonging to third parties.
You grant Flowi the limited rights necessary to host, transmit, process, reproduce, transform, and otherwise handle your content solely as reasonably necessary to operate, secure, maintain, and provide the Services and features you request.
You are responsible for ensuring that you have the necessary rights, permissions, and lawful basis to process any information you submit to Flowi.
You must not use Flowi to unlawfully access, process, disclose, copy, or distribute another person’s information.
9. Third-Party Services
Flowi integrates with services provided by third parties.
Your use of third-party services may also be governed by the terms, privacy policies, API policies, and other requirements of those third parties.
Flowi does not control third-party services and cannot guarantee their availability, functionality, API limits, pricing, security, accuracy, or continued compatibility.
A third-party provider may change, restrict, suspend, or discontinue an API or service at any time.
Where Google services are used, your use of those services remains subject to applicable Google terms and policies.
10. Custom Workflows, Components and Integrations
Flowi may permit users to configure workflows, create custom components, connect APIs, or otherwise extend the functionality of the platform.
Users are responsible for custom logic, code, integrations, endpoints, external APIs, and permissions they configure.
Custom components must not attempt to bypass Flowi’s authorization controls, obtain unauthorized access to another user’s connected account, expose OAuth credentials, or request permissions for purposes not clearly disclosed to and authorized by the user.
Flowi may restrict or disable a workflow, component, integration, or account that creates security, privacy, compliance, operational, or legal risks.
11. Artificial Intelligence Features
Certain Flowi features may use artificial intelligence or machine-learning systems.
AI-generated results may be inaccurate, incomplete, outdated, or inappropriate for a particular purpose.
You are responsible for evaluating AI-generated output before relying on or acting upon it.
Flowi does not represent that AI-generated information constitutes professional legal, accounting, financial, medical, regulatory, tax, or other professional advice.
12. Acceptable Use
You must not use Flowi to violate applicable law; gain unauthorized access to accounts, networks, systems, files, or data; distribute malicious software; steal credentials or authorization tokens; interfere with the operation or security of the Services; impersonate another person without authorization; infringe intellectual-property rights; send unlawful spam or abusive communications; circumvent usage, authorization, security, or access controls; or use Google user data in a manner inconsistent with the permissions granted by the affected user.
We may investigate suspected misuse and may suspend or terminate access where reasonably necessary to protect users, Flowi, third-party providers, or the public.
13. Fees, Subscriptions, Cancellation and Refunds
Certain Flowi Services may be provided for a fee, subscription, usage charge, token charge, transaction fee, or other pricing model disclosed to you before purchase.
Prices, usage limits, renewal terms, and applicable taxes may vary depending on the product or plan selected.
Cancellation and refund matters are governed by our separately published Cancellation & Refund Policy, which forms part of these Terms where applicable.
14. Intellectual Property
Flowi and its licensors retain all rights, title, and interest in the Flowi platform, software, technology, interfaces, designs, trademarks, branding, documentation, and other proprietary materials, except for content owned by users or third parties.
These Terms do not transfer ownership of Flowi intellectual property to you.
You may not copy, reverse engineer, reproduce, resell, or exploit Flowi technology except to the extent expressly permitted by applicable law or a separate written agreement.
15. Availability and Changes to the Services
We may update, modify, add, remove, suspend, or discontinue features where reasonably necessary to improve the Services, address security or compliance requirements, respond to third-party API changes, or operate our business.
We may also modify supported integrations, service limits, workflow functionality, AI models, or other technical capabilities.
Where reasonably practicable, we will seek to provide appropriate notice of material changes that significantly affect users.
16. Suspension and Termination
You may stop using Flowi at any time.
We may suspend or terminate access where you materially violate these Terms, create a security or privacy risk, misuse third-party APIs, fail to pay applicable fees, violate applicable law, or expose Flowi or its users to significant operational, legal, regulatory, or reputational risk.
Termination may cause workflows, integrations, scheduled tasks, and connected services to stop functioning.
17. Disclaimer of Warranties
To the maximum extent permitted by applicable law, the Services are provided on an “as is” and “as available” basis.
We do not guarantee uninterrupted availability, error-free operation, compatibility with every third-party service, or the accuracy of AI-generated or automated results.
Nothing in these Terms excludes any statutory rights that cannot lawfully be excluded.
18. Limitation of Liability
To the maximum extent permitted by applicable law, Flowi will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for loss of profits, revenue, business, goodwill, data, or opportunities arising from or related to the use or inability to use the Services.
Nothing in these Terms limits liability that cannot legally be limited or excluded under applicable law.
19. Indemnification
To the extent permitted by applicable law, you agree to indemnify and hold Flowi harmless from claims, losses, liabilities, damages, costs, or expenses arising from your unlawful use of the Services, violation of these Terms, violation of third-party rights, or unauthorized processing of third-party data.
20. Privacy
Our collection and processing of personal information are described in our Privacy Policy.
Where Google API Services are involved, our Privacy Policy also describes how Flowi accesses, uses, stores, shares, protects, and deletes Google user data.
The Privacy Policy forms an important part of your relationship with Flowi and should be reviewed before connecting a Google Account or another third-party service.
21. Changes to These Terms
We may update these Terms from time to time.
When material changes are made, we will update the “Last Updated” date and may provide additional notice where required or reasonably appropriate.
Your continued use of Flowi after updated Terms become effective constitutes acceptance of the updated Terms to the extent permitted by law.
22. Governing Law
These Terms are governed by and construed in accordance with the laws of Malaysia, without prejudice to any mandatory consumer protection rights or other rights that apply under applicable law.
23. Contact Us
If you have questions regarding these Terms, the Services, privacy, or your connected Google Account, please contact:
Ai Flowi
Email: contact@aiflowi.com